Privacy Notice

 

(How we use your personal information)

This Privacy Notice explains what you can expect Luton Community Watch (“LCW”, “we”, “us”) to do with your personal information.

 

It covers:

• Contact details

• What information we collect, use and why

• Our lawful bases and your data protection rights

• Where we get personal information from

• How long we keep information

• How to complain

 

1. Contact Details

Post:

 

Luton Community Watch

Lewsey Community Centre

Landrace Road Luton

LU4 0SW

United Kingdom

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Email: nhw4luton@gmail.com

 

2. What Information We Collect, Use and Why

2.1 Donations, Funding and Fundraising Activities

We collect or use the following information to receive donations or funding, and to organise fundraising activities:

• Names and contact details

• Addresses

This information is used to administer donations, maintain financial records, and meet audit or reporting requirements.

 

2.2 Recruitment and Volunteer Purposes

We collect or use the following personal information for recruitment and volunteer management:

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• Contact details (name, address, telephone number, personal email address)

• Details of any criminal convictions where required for safeguarding (e.g., DBS, Access NI, Disclosure Scotland checks)

 

This information is used to assess suitability for volunteering roles and to meet safeguarding obligations.

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2.3 Queries, Complaints or Claims

We may also collect or use personal information when dealing with:

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• General enquiries

• Complaints

• Claims or dispute resolution

 

This information is used to respond appropriately and maintain accurate records.

 

3. Our Lawful Bases for Collecting and Using Your Data

3.1 Donations, Funding and Fundraising

Our lawful bases are:

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• Consent – you have given clear permission after being provided with relevant information. You may withdraw consent at any time.

• Legal obligation – we must collect or use certain information to comply with the law.

• Legitimate interests – processing is necessary for our organisational activities and does not override your rights.

  • Our legitimate interests include maintaining accurate records of where funding comes from.

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3.2 Recruitment and Volunteering

Our lawful basis is:

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• Consent – you have given permission after being provided with relevant information. You may withdraw consent at any time.

 

3.3 Queries, Complaints or Claims

Our lawful basis is:

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• Consent – you have given permission after being provided with relevant information. You may withdraw consent at any time.

 

4. Where We Get Personal Information From

We obtain personal information:

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• Directly from you (e.g., forms, emails, telephone calls, volunteering enquiries)

We do not buy or sell personal data.

 

5. How Long We Keep Information

We keep personal information for 1 year, unless there is a legal requirement to retain it for longer (for example, safeguarding, financial audit, or legal obligations).

Retention periods are reviewed regularly.

 

6. How to Complain

If you have concerns about how we use your personal data, you can complain to Luton Community Watch using the contact details at the top of this notice.

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If you remain unhappy after raising a complaint with us, you can also complain to the Information Commissioner’s Office (ICO):

 

Information Commissioner’s Office

Wycliffe House Water Lane Wilmslow

Cheshire

SK9 5AF

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Helpline: 0303 123 1113 Website:

 

https://www.ico.org.uk/make-a-complaint