Guidance on Managing Volunteer Behaviour

Volunteers are expected to uphold the organisation’s values and demonstrate behaviour that promotes a safe, respectful and inclusive environment. Where concerns arise, trustees will follow a supportive and proportionate approach. This may include clarifying expectations, offering additional guidance, or agreeing specific actions to help the volunteer meet required standards.

 

If behaviour continues to fall short of expectations, the organisation may take further steps in line with its volunteer management procedures. These steps are designed to protect service users, maintain public confidence, and ensure volunteers feel supported to contribute positively.