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Protect your phone

Here you can find out how to protect yourself from being a victim of mobile theft and steps that will help if your phone is stolen.


Don’t leave your phone, iPad, tablet or camera unattended, out of your sight or left on a table – thieves can grab a phone from a table in seconds.


Always be aware of your mobile and your whereabouts and act accordingly. And when you’ve finished using it, put it away.


Ensure you retain a record of your phone's IMEI number. This is a 15-digit unique number which can be obtained by keying in *#06#. You need this information if the phone is lost or stolen. And don’t keep a note of it on your phone as it defeats the object.


Use your device’s security features, apps or PIN locking mechanisms to protect your data and prevent the phone being used if stolen.


Track it. Consider installing a tracker app on your smartphone. They’re readily available online. If your mobile’s ever stolen, act promptly.

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